Privacy Policy
Last Updated: 2026/06/12 Effective Date: 2026/06/15
Pengcorp Ltd. (“Pengcorp”, “we”, “us”, or “our”) is a consortium of highly dedicated and talented engineers providing specialized industrial technology services, including Electrical & Instrumentation, Industrial Ethernet, cyber security, automation integration, and data visualization and analytics. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect personal information when you visit our website at www.pengcorp.ca (the “Website”) or otherwise interact with us online.
We are committed to handling personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and other data protection laws that may apply to individuals in jurisdictions where they are located (such as the General Data Protection Regulation (GDPR) in the European Union and United Kingdom, the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) in California, and similar frameworks).
By using our Website, you acknowledge that you have read this Policy and understand how we handle your personal information, as described below.
Scope and Controller
This Policy applies to personal information we collect through our Website and related online interactions (such as contact forms, email communications initiated through the Website, and newsletter sign‑ups, if offered).
Unless otherwise stated, Pengcorp Ltd., headquartered in Calgary, Alberta, Canada, is the organization responsible for determining the purposes and means of processing your personal information (the “controller” under GDPR and similar laws).
Information We Collect
We collect only the personal information that is reasonably necessary for the purposes described in this Policy.
2.1 Information You Provide Directly
You may choose to provide personal information to us in various ways, including when you:
- Use our online contact forms or email us directly.
- Request information about our services or industrial technology solutions.
- Register for events, webinars, or other activities we may host.
- Apply for job opportunities or submit resumes through our Website.
The categories of personal information you may provide include:
- Identifiers and contact details: Name, job title, company name, business email address, business phone number, mailing address, and similar information.
- Professional information: Organization, role, project details, and areas of technical interest related to Pengcorp’s services.
- Communications: The content of messages you send to us (e.g., inquiries, support requests, feedback).
- Recruitment information: Resumes/CVs, cover letters, employment history, references, and other information you choose to share as part of a job application.
2.2 Information Collected Automatically
When you visit or interact with our Website, we may automatically collect certain technical and usage information, such as:
- Device and log information: IP address, browser type and version, operating system, device identifiers, date and time of visits, and pages viewed.
- Usage data: Referring URLs, clickstream data, time spent on pages, and other information about how you navigate and interact with the Website.
- Approximate location: General geographic region derived from your IP address (e.g., country or province/state).
We collect this information to operate and secure the Website, understand how it is used, and improve its functionality and content.
2.3 Cookies and Similar Technologies
Our Website may use cookies and similar technologies (such as pixels, tags, scripts, and local storage) to:
- Enable core site functionality and security.
- Remember your preferences and improve your browsing experience.
- Understand Website traffic and usage patterns (for analytics).
Depending on your jurisdiction, we may obtain your consent for non essential cookies and similar technologies, such as certain analytics or advertising tools. You can manage your cookie preferences through your browser settings and, where offered, through our on site cookie banner or preferences center. Please note that disabling certain cookies may affect the functionality of the Website.
2.4 Sensitive Personal Information
Our Website is not designed to collect sensitive personal information (such as data relating to health, racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, biometric data for identification, or sexual orientation), and we ask that you do not submit such information through the Website.
If, in exceptional circumstances, we need to collect sensitive personal information in connection with a specific engagement or service, we will inform you at the time of collection, explain the purpose, and rely on an appropriate legal basis (such as your explicit consent or a legal obligation) as required by applicable law.
How We Use Personal Information
We use personal information for the following purposes and, where applicable, under the legal bases indicated (these bases may vary depending on the law that applies to you).
3.1 To provide and operate our services:
- Responding to inquiries, requests for proposals (RFPs), and other communications.
- Delivering engineering and consulting services and managing client relationships.
- Managing contracts and project engagements.
- Legal basis (where applicable): Performance of a contract or steps taken at your request prior to entering into a contract; legitimate interests in operating our business.
3.2 To operate, maintain, and improve our Website and services:
- Monitoring Website performance, troubleshooting, and debugging.
- Analyzing Website usage to improve content, navigation, and user experience.
- Developing new offerings or enhancements to our services.
- Legal basis: Legitimate interests in maintaining and improving our Website and services; your consent where required for analytics cookies or similar technologies.
3.3 To communicate with you:
- Responding to your questions or comments.
- Sending service related communications, such as updates on requested information or operational notices.
- Where permitted, sending you information about Pengcorp’s services, events, or relevant industry insights that we believe may interest you.
- Legal basis: Performance of a contract; legitimate interests in communicating with clients and prospective clients; consent for certain marketing communications where required by law.
3.4 To manage recruitment and hiring processes:
- Processing applications and evaluating candidates.
- Conducting interviews and reference checks.
- Maintaining talent pipelines where lawful.
- Legal basis: Performance of a contract or steps prior to entering into a contract (recruitment); legitimate interests in managing our workforce; compliance with employment and labor laws.
3.5 To protect security and prevent misuse:
- Detecting, investigating, and preventing fraud, cyberattacks, or other unauthorized or unlawful activities.
- Enforcing our Website terms and other agreements.
- Legal basis: Legitimate interests in protecting our business, clients, and systems; compliance with legal obligations.
3.6 To comply with law and legal processes:
- Responding to lawful requests from public authorities.
- Meeting tax, accounting, and compliance obligations.
- Legal basis: Compliance with legal obligations; legitimate interests in protecting our legal rights.
How We Share Personal Information
We do not sell personal information and do not share personal information for cross context behavioral advertising in the sense defined by laws such as the CCPA/CPRA.
We may share personal information with the following categories of recipients, in each case only as necessary and subject to appropriate safeguards:
- Service providers and partners: Third party companies that provide services to us, such as hosting, IT support, security monitoring, customer relationship management, analytics, or recruitment tools.
- Professional advisors: External legal counsel, auditors, and other professional advisors, to the extent necessary to obtain advice or protect our legal interests.
- Business transfers: In connection with a merger, acquisition, corporate reorganization, or other transaction involving Pengcorp, personal information may be transferred to the acquiring or successor entity, subject to applicable law.
- Legal and regulatory authorities: Government, regulatory, or law enforcement authorities when required by law, or where we believe in good faith that disclosure is necessary to protect our rights, safety, or property, or that of our users or others.
We require service providers that handle personal information on our behalf to use it only as necessary to provide services to us and to protect it in accordance with appropriate contractual and technical safeguards.
International Transfers
Pengcorp is headquartered in Canada and provides services to industrial enterprises across Europe, North and South America, and potentially other regions. As a result, personal information may be transferred to, stored in, or accessed from jurisdictions outside of the one in which it was originally collected.
Where we transfer personal information across borders, we do so in accordance with applicable data protection laws, which may include:
- Using contractual protections (such as standard contractual clauses approved by relevant authorities).
- Transferring to countries deemed by regulators to provide an adequate level of protection.
- Implementing additional safeguards (technical and organizational measures) to protect personal information.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law. Retention periods may vary depending on the type of information and context of the processing, but in general we consider:
- The duration of our relationship with you (for example, while a project or recruitment process is active).
- Legal, regulatory, tax, or accounting requirements that apply.
- The need to resolve disputes or enforce our agreements.
When personal information is no longer needed, we will take reasonable steps to securely delete, anonymize, or aggregate it, in accordance with our data retention and destruction practices.
Security
We implement reasonable physical, technical, and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
These measures may include access controls, network and infrastructure security, secure configuration practices, encryption in transit and at rest where appropriate, monitoring, and employee awareness and confidentiality obligations. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your jurisdiction, and subject to certain exceptions, you may have some or all of the following rights regarding your personal information:
- Right of access: To request confirmation that we process your personal information and to obtain a copy of that information.
- Right to rectification: To request that we correct or complete inaccurate or incomplete personal information.
Right to deletion: To request deletion of your personal information in certain circumstances (for example, when it is no longer necessary for the purposes for which it was collected). - Right to restrict processing: To request that we limit the processing of your personal information in certain cases.
- Right to data portability: To receive certain personal information in a structured, commonly used, and machine readable format and to transmit that data to another organization where technically feasible.
- Right to object: To object to processing based on our legitimate interests, and to object at any time to processing for direct marketing.
- Right to withdraw consent: Where we rely on your consent to process personal information, you may withdraw that consent at any time; this will not affect the lawfulness of processing before consent was withdrawn.
Residents of certain jurisdictions may have additional rights. For example:
- European Economic Area (EEA) and United Kingdom: You may have rights under GDPR to lodge a complaint with your local supervisory authority if you believe we have violated applicable data protection laws.
- California (CCPA/CPRA): You may have rights to know, access, correct, and delete certain personal information, and to opt out of certain disclosures. We do not sell personal information or share it for cross context behavioral advertising, as those terms are defined by CCPA/CPRA.
- Canada (PIPEDA and applicable provincial laws): You have rights to access and request correction of your personal information, and to challenge our compliance through the Office of the Privacy Commissioner of Canada or relevant provincial commissioners.
How to Exercise Your Rights
To exercise your privacy rights or submit a request relating to your personal information, you may contact us using the details in the Contact Us section below.
We may need to verify your identity before fulfilling certain requests, which may involve asking you for additional information. We will respond within the timeframes required by applicable law. If we cannot fulfill your request, we will explain the reasons, subject to any legal or regulatory restrictions.
If you receive marketing communications from us, you may opt out at any time by using the unsubscribe link in the communication or by contacting us as described below. Even if you opt out of marketing, we may still send you non marketing messages related to services you have requested or our ongoing business relationship.
Children’s Privacy
Our Website and services are designed for business and professional audiences and are not directed to children. We do not knowingly collect personal information from individuals under the age of 16 (or a higher age where required by applicable law). If you believe that a child has provided personal information to us through the Website, please contact us so that we can take appropriate steps to delete such information as required by law.
Third Party Websites and Services
Our Website may contain links to third party websites, content, or services that are not operated by Pengcorp. If you follow a link to any external resource, please note that those third party sites and services have their own privacy policies and practices. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will revise the “Last Updated” date at the top of the Policy and, where required by law, provide additional notice (such as by posting a prominent notice on the Website or contacting you directly).
Your continued use of the Website after any changes to this Policy constitutes your acknowledgement of the revised Policy, subject to applicable law.
Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of personal information, or if you wish to exercise your privacy rights, you can contact us at:
Pengcorp Ltd.
Suite 5510 , 500 Centre Street S.E.
Calgary, Alberta T2G 1A6
Canada
Email: inquiries@pengcorp.ca
Phone: (844) 570 7364
If you are located in Canada and are unable to resolve a privacy concern with us, you may also contact the Office of the Privacy Commissioner of Canada or your applicable provincial privacy commissioner for further information about your rights.